Computer stops responding with a black screen when you start Windows XP

Problem :
Computer stops responding with a black screen when you start Windows XP

When you try to start Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.

Causes :
This issue may occur if one of the following conditions is true:

Cause 1 :
This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive when you start the computer

Solution :
To resolve this issue, remove the media in your CD, DVD, or floppy drive and then restart the computer.

Cause 2:
This issue occurs if one or more of the following elements are corrupted and will not load during the boot sequence of the computer:

• Master boot record
• Partition tables
• Boot sector
• NTLDR file

Solution:
To resolve this issue, you must have the Windows XP CD-ROM. If you do not have the Windows XP CD-ROM available, you have to call your computer manufacturer to troubleshoot the issue.

If you have the Windows XP CD-ROM, use one of the following methods.

Method 1: Troubleshoot the specific element that causes Windows not to load

Note This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.

1. Restart your computer in safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer. If you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.
   Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps:
   1. Click Start, right-click My Computer, and then click Manage.
   2. Expand Storage, and then click Disk Management.
   If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.
   If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
2. Run a current virus scanning program to verify that no virus is present.
3. Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.
   Warning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
4. If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.

Method 2: Repair your Windows installation

Note Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved.

1. Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
2. Press F8 to agree to the license agreement.
3. Use the ARROW keys to select the Windows XP installation you want to repair, and then press R.
   Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
4. Follow the remaining steps to set up Windows.
   Note You must have your 25-character product key to complete these steps